Frequent Asked Questions
EMAIL AND OTHER SERVICES
- EMAIL AND OTHER SERVICES
- Promotional email
- Email account configuration
- Antivirus and Antispam
- What is a catch-all?
- I can't remember my password, what should I do?
- How much space do I have for every email address?
- I would like to register multiple email addresses, how can I do it?
- Can I change the name of an email account?
What is a catch-all?
A catch-all is an email address used to receive emails that have not been configured on your domain.
You have three email addresses on the domain tuo-dominio.ext:
If one of your clients sends an email to firstname.lastname@example.org or to any other email address that have not been configured, the catch-all account email@example.com will receive that email. If a catch-all account had not been created, the server would have rejected the email with a mailer daemon.
ATTENTION! Setting up a catch-all account gives you the benefit of recovering all the emails sent to your domain, but it also presents some inconveniences. Spammers often use this random combination of letters to identify domain accounts. If someone uses this strategy on your catch-all mailbox, you might start receiving a lot of unwished emails.
I can't remember my password, what should I do?
To change your mailbox access password, follow these easy steps:
-Access the 'Mail Management' section
-Change your password where indicated
- Wait at least one hour before using your new password
How much space do I have for every email address?
The standard domain and Hosting Starter Pack and Hosting Professional Pack include email accounts with 2GB storage.
If you need more space, the solutions Domain Pro and Premium Hosting Pack include email accounts with 3GB of storage each.
I would like to register multiple email addresses, how can I do it?
You can purchase our products Email Starter Pack (10 email accounts) or Email Professional Pack (100 email accounts) to increase the number of your email accounts. It is not possible to buy single email accounts, but in packs of ten acoounts at least.
See here the features of each Pack Email: http://www.nominalia.com/e-mail/
Can I change the name of an email account?
You can not change the name of an email account. You will have to create a new account or delete an existing one and create it with a new name, in this case all stored emails will be deleted from the mail server.